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What our Ava Assistants do:
- Provide a wraparound service supporting individuals, their advocates and providers by phone, email or live chat.
- Provide you with insightful resources outlining the support and services that are available to you in your local area.
- Signpost you to the appropriate assessments.
- Guide and inform you about services and equipment you might be eligible for
- Ava Directs can offer an introductory service for a Personal Assistant.
- Act as an impartial facilitator for any disputes or quality issues, should they ever arise.
- Assist individuals along your whole care journey from sending out a care request through to booking and managing your care.
- Continuous feedback loop to track ongoing care quality, future care requirements and changes in need.