The end-to-end digital healthcare platform for better governance up and running in just 10 weeks.
One of the primary challenges of the project was to migrate a clean and accurate data set to the adam system. An initial cleansing exercise was undertaken by MLCSU and adam, whereby templates were completed to identify any gaps. Upon review it was clear much of the existing placement data could not be relied upon and therefore adam agreed to call all relevant local providers to verify placement data with them. Over the period of two weeks 64 providers were spoken with to agree an accurate data set compiled and signed off by all parties.
The data workstream was subsequently signed off with an agreed data structure and 100% data accuracy from day one.
To address the quality assurance issues identified during scoping, it was agreed that a new provider contract would be required along with on-going monitoring standards. Once the new contract was drafted, these standards were configured within the adam platform. Through various communication channels the standards were explained to providers by the adam provider engagement team and providers were supported in evidencing they met the standards, as well as completing any required documentation such as a new contract and relevant documents (e.g. insurance).
Using the technology, all documents could be signed off with expiration dates embedded within the system to allow automated prompting and flagging of any documents nearing expiry during the contract. All other provider management and quality assurance standards would also be facilitated via the technology, with for example all CQC notifications automated.