Adam care commissioning

Commissioning for health and social care

Access Adam Care Commissioning solutions support healthcare organisations and local authorities with managing and procuring health and social care providers for public services.

 Our cloud based end to end solution manages your entire workflow in one place, supporting your teams to reach their targets, efficiently placing individuals to the correct service which meet all their requirements, and streamlines processes to give you full visibility and plan for the future.

We understand the challenges the public sector faces when commissioning care and have designed our system to support the entire process from provider onboarding, compliance requirements, contracting, provider management, brokerage, invoicing and payments, and reporting.

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Healthcare commissioning solution

Our solution is designed to manage the full end-to-end process for ICB continuing healthcare commissioning activity. Ensure all patients are efficiently placed into appropriate quality care based on their individual requirements within a single system. Support your teams with a streamlined process which reduces manual tasks, saving time and allowing you to focus on providing quality care and achieving overarching targets.

By providing full visibility of your provider market, you can develop improved relationships, set fairer prices of care across the market and collaborate to improve provider quality, which in turn improves the wellbeing and care of patients using the service. Automated reporting ensures you can accurately forecast for the future, and integration with SPINE ensures your staff know that the data is up to date and secure.

Key benefits

Manages your workflow in a single platform to improve the efficiency and accuracy of provider placement while maintaining full visibility of the marketplace for improved quality of care and faster placement.
Integration with SPINE and inbuilt reporting tools aids collaboration and management of workload across multiple departments, giving you confidence in the data received.
Ensures all providers are compliant and meet any additional requirements your patients need, ensuring quality of care.
Reduces administrative costs through streamlined processes and eligibility to make decisions over 25% faster.
The Access Adam Care Commissioning system aims to support the NHS 5 year digitisation plan and is actively working with NHS England to ensure our reporting tools align with NHS data requirements.
Benefit from Access Health, Support and Care’s clinical expertise and understanding of the sector with a focus on better patient outcomes.

Commissioning software for health and social care - return on investment

Find out what was the ROI some healthcare organisations and local authorities experienced since using our commissioning software.

390 %

Approved home care agencies

Increased approved home care agencies from 9 - 44.

- 35 %

Reduction in payment terms

Reduced the payment terms down from 28 days to 18.

- 20 %

Staff time reduction

Tech enabled service saves up to 20% of staff time for admin and data entry tasks.

100 %

Providers signed up to an NHS contract

100% of providers signed up to a standardised NHS contract.

Milton Keynes Council have worked with adam for a number of years, principally in relation to home to school transport, home care and housing. We have developed a very effective relationship. From the start of the project through to its delivery, there has been excellent engagement.

The project management processes, when developing each of the three approaches, have been very well structured, collaborative and importantly built on lessons learnt. We have found adam to be flexible in their approach and very receptive to ongoing support, and where needs be adaptation of the product.

The Council has seen the benefits of adam in relation to the efficient processes we now have in the three areas we employ The Council has seen the benefits of adam in relation to the efficient processes we now have in the three areas we employ the system, and also in the cost savings this has delivered

See our Case Study

Mick Hancock - Group Head of Commissioning

Milton Keynes Council

I’m astonished that there is a smooth running case management system like this available. This system will ensure MLCSU are able to care manage our Service Users in an efficient way.

Examples are; an efficient Service User identification system, enabling the team to document and organise reviews in good time, minimise risk by having all the documentation available in sequence.

A system that has a reporting structure which benefits the process of running reports for queries or issues arising, such as financial, enrolment, contracting and safeguarding is extremely valuable.

See our Case Study

Wendy Calvert - Business and Contracting Assistant

MLCSU

Cashflow has been significantly improved. Originally it could take up to 6 months to reconcile and agree any disputes before any payments were made to Staffordshire Council. We now get paid monthly and any disputes do not stop payments from being processed.

The financial processes at year-end were far better as the level of accruals was massively less than previous years due to the improved cashflow in year, also giving a better audit trail.

The system enables both parties to view the same information and patients. This means that we are working with the same data which allows us to focus on specific queries and not constantly trying to reconcile the entire Joint Funded cohort, as was previously the case.

See our Case Study

Karen Webb - Joint Funding Lead

Staffordshire County Council

I am blown away that there is a system that contains all the information from beginning to end. This will ensure we can review patients in good time and minimise risk. adam has a good screening process for providers to ensure they are insured and have up-to-date indemnity; providers will get paid in good time and the CCGs are protected by the system.

Wendy Calvert - Business and Contracting Assistant

NHS Midlands and Lancashire CSU

The quality of referrals received has greatly improved with the introduction of referrals management from adam.

Mark Heaton - IPA/CHC System Manager

MLCSU (Midlands & Lancashire Commissioning Support Unit)

We’re doing something that no-one else is. Every CHC team faces the same challenges, but we’re doing something unique here and it’s making a real difference.

Martin Pope - Commissioning Support Unit

Midlands and Lancashire

From the start of the project through to its delivery, there has been excellent engagement. The project management processes when developing each of the three approaches, have been very well structured, collaborative and importantly built on lessons

Mick Hancock - Group Head of Commissioning

Milton Keynes Council

The implementation of this solution means there is full transparency over the data which means when the invoice files are shared, there is significantly less amount of time we are spending reconcilling invoices.

Karen Webb - Joint Funding Lead

Staffordshire County Council

I am blown away that there is a case management system like this. This will ensure we can review patients in good time, minimise risk by having all the available documentation for each patient to hand and run reports for issues. Adam has a good screening process for providers, also ensuring they get paid in good time and the CCGs are protected by the system.

Wendy Calvert - Business and Contracting Assistant

MLCSU

Explore our healthcare commissioning software modules

Brokerage

Our unique brokerage solution commissions services based on the exact requirements of patients to deliver greater outcomes and better meet their needs. Gain full visibility of your provider market and communicate within the platform for positive supplier relationships. Collaborate together to improve provider quality and have a better understanding of the challenges you both face.

The system clearly displays each provider’s offer and suitability for every placement, reducing the need for manual communication and the time spent placing each patient.

Case management

Built with the long-term needs of NHS professionals in mind, the online system enables ICBs to record all patient interactions for a full audit trail. This gives full insight into department and local performance for visibility of patient care and uptake.

Provider engagement and management

Efficiently manage large and complex provider markets to maintain and improve service standards. Manage and communicate with all your providers in a single place for a fast and accurate service. Set specific care and compliance requirements which all providers must adhere to, ensuring that every provider is 100% compliant at booking.

Collaborate with providers directly to provide consistent feedback and improve the quality of local care services.

Invoicing and payment

Apply best practice to each part of the payment process by using on single tool to save time and deliver more accurate and timely payments. By linking placements, delivery of care, and invoices via a single tool, we create a more efficient and streamlined process to enable you to run an efficient financial process to help your teams to forecast for the future more effectively.

Referral management

Built for NHS staff and patients to make the referral process more effective by using templates, automation and centralised management tools. Take advantage of the digital capabilities and align with your internal processes.

Download our Brokerage Solution Overview Brochure to learn how our software solution can help you

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Social care commissioning solution

We put the individual at the heart of the process when commissioning social care for local authorities. Our solutions allow councils to focus on performance, whether maximising outcomes for individuals, streamlining internal processes or driving provider market activity. Take advantage of the full Access Health, Support and Care’s product ecosystem and manage your full social care workflow within a single integrated system.

Our digital commissioning solution supports local authorities to achieve greater performance and improve the quality of local social care services. Streamline processes quickly and efficiently, allowing you to respond faster to urgent care placements. With automated regulatory compliance built into the system, you can be reassured that each provider meets the individual’s requirements, creating a fair and high quality marketplace. Start improving your provider market today. 

Regain control and achieve better results

Placements are made at least 20% faster, prioritising the individual.

Choice for individuals - Broker services for all care types: The system can be configured to accommodate all services from Domiciliary Care to Supported Living.
Streamlined commissioning process - Eliminate the time intensive, manual back and forth spreadsheet tracking.
Targeting unique challenges - Commission services based on the exact requirements of each individual need and service.
Market intelligence via technology - Access, monitor and record market intelligence, including provider performance, risk, spend, and more.
Quality and safety of care - Easily identify any safeguarding concerns for swift resolutions; deliver safe, high-quality care and support to the community.
Fully integrated systems - Benefit from a quality integrated system which can be used with other local systems. Ensure your local authority is secure and scalable with user friendly commissioning tools to make informed decisions based on real time data and reporting, saving staff time and resources.