Customer Lounge



Welcome to your Access Community. We have curated an area dedicated to helping you, our valued customer, get more from our existing products and services. From a library of on-demand webinars, to a collection of health, support and care online resources - we'll match you to the right person to deal with any support questions you may have. We have everything you need in one place.

 

 We like to think of your Access software as an investment, so let us help you get the best return on that. As one of the 66,000 customers already on the way to achieving their goals with us, you’re in good company.

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Description of the event

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Register

Agenda

Stream A

BREAKFAST


09:00 am to 10:30 am
A course on the life hacks for a growing business and its employees

11:00 am to 12:30 pm
A course on the life hacks for a growing business and its employees

LUNCH


14:00 pm to 15:30 pm
A course on the life hacks for a growing business and its employees

16:00 am to 17:30 am
A course on the life hacks for a growing business and its employees

Agenda

BREAKFAST


09:00 am to 10:30 am
A course on the life hacks for a growing business and its employees

11:00 am to 12:30 pm
A course on the life hacks for a growing business and its employees

LUNCH


14:00 pm to 15:30 pm
A course on the life hacks for a growing business and its employees

16:00 am to 17:30 am
A course on the life hacks for a growing business and its employees

Agenda

Stream C

BREAKFAST


09:00 am to 10:30 am
A course on the life hacks for a growing business and its employees

11:00 am to 12:30 pm
A course on the life hacks for a growing business and its employees

LUNCH


14:00 pm to 15:30 pm
A course on the life hacks for a growing business and its employees

16:00 am to 17:30 am
A course on the life hacks for a growing business and its employees

Agenda

Stream D

BREAKFAST


09:00 am to 10:30 am
A course on the life hacks for a growing business and its employees

11:00 am to 12:30 pm
A course on the life hacks for a growing business and its employees

LUNCH


14:00 pm to 15:30 pm
A course on the life hacks for a growing business and its employees

16:00 am to 17:30 am
A course on the life hacks for a growing business and its employees

Note: These streams are guidelines but you can choose to attend different courses from different streams.



Agenda

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We want you to get the most of out of your current solution. View our range of complementary integrated products and continue your digital product journey

Find My Next Product

Agenda

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Our experts understand your current situation, market conditions and have the experience to talk confidently about health, support and care digital products

Let's Start Talking

Agenda

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Need to catch up with your Account Manager? All you need to do it let us know via the form below, we'll notify them on your behalf, and they'll contact you as soon as possible

Speak to Account Manager



Agenda

Stream A

Access Webinar Library


Available whenever, wherever you want | On-demand

When it comes to the topics that matter most in Health, Support and Care, we like to let our software experts do the talking. So, settle in and choose from one of the many on-demand webinars we have available in our library, covering issues from:

  • Effective auditing, the CQC, going digital and medication management
  • The care cap, social prescribing and population health
  • Staff recruitment and retention


If you'd like to register for any of our upcoming webinars, these are completely FREE. So, take a look at what we have coming up and secure your place today.


Watch Now 


 

Agenda

Stream B

Upcoming Webinars 

Managing Risks -  Regulatory Burnout| Thursday 14th March 2024

We're taking time to reflect on the importance of self-care and wellbeing in the workplace, and how to best handle what we are terming the ‘regulatory burnout’. We’ve teamed up with Tim Dallinger to host a special 30-minute session looking at tactics on how to survive and thrive when inspected with tips to share with your whole team. 


Register now




Agenda

Stream A

BREAKFAST


09:00 am to 10:30 am
A course on the life hacks for a growing business and its employees

11:00 am to 12:30 pm
A course on the life hacks for a growing business and its employees

LUNCH


14:00 pm to 15:30 pm
A course on the life hacks for a growing business and its employees

16:00 am to 17:30 am
A course on the life hacks for a growing business and its employees

Note: These streams are guidelines but you can choose to attend different courses from different streams.



Agenda
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Using actionable intelligence to improve oversight of third party delivered care


Tuesday 22 November 11:00-11:30am

Join this session as we share examples of the powerful analytics our commissioning toolkit of solutions is providing for local authorities. 






BOOK HERE


Technology that supports market shaping and oversight
responsibilities


Tuesday 29 November 11:00-11:30am

Join this session as we share how our Access PAMMS solutions can transform the provider assessment process, deliver valuable market insight (including spend & activity, capacity & availability) and help accurately predict future demand. 



BOOK HERE


Join us for our Access PAMMS National User Forum



Monday 5 December 11:00-12:30pm

Covering PAMMS and Landscape, this session will be packed with valuable and insightful information from a roadmap - highlighting current, planned and longer-term items through to sharing best practices with discussions from some of our key customers, to new topics on the horizon and more...



BOOK HERE







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FLEXPOINTS - YOUR INVESTMENT

As a Health, Support and Care business you are constantly evolving, and naturally so will your requirements.

Flexpoints provide an easy way for you to access the services you'll need, when you need them - meaning you can keep up to date with the latest functionality, book 1:1 training and future-proof your software investment.

SUCCESS PLANS - A KEY TO SUCCESS

We provide three levels of technical support, tools, and guidance to help get the most from your products and services - Essential, Standard and Premier.

All plans include problem-solving support from certified product experts, access to our Customer Success Portal with help and knowledge articles, webinars, and our online user community.

ACCESS TO CUSTOMER SUCCESS WEBINARS

We have a comprehensive programme of success webinars. These are designed to provide best practice advice and guidance and help you improve productivity with our software.

If you want to keep abreast of rich new features and functionality and get the most out of your solution, then make sure you are checking these out regularly. 

KNOWLEDGE BASE/E-LEARNING

Our extensive online resource of help topics and guidance ensure that your workforce has the knowledge and freedom to make the most of their software. 

Our designated team of customer success managers - with action plans, customer success reviews, and proactive case management, advice, and guidance are all available to help you on your way.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Mr. Eiffel Gustave

was a French civil engineer and architect. A graduate of École Centrale Paris, he made his name with various bridges for the French railway network, most famously the Garabit viaduct.

Features & Benefits

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Continuum of Care | Helping deliver with the widest eco-system of Health, Support and Care Products

If you work in any area of health and care you will recognise the importance of putting the person at the centre of everything you do. A well-coordinated Continuum of Care is crucial to ensuring that this focus is not lost at the health and care systems level, and as people transition from one service or provider to another.

If you'd like to find out more on why the Continuum of Care is so important, it's benefits and how technology can support it - then look no further.

Find out more



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